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Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With …
Starting at $14.95 per month
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What is SolarWinds Pingdom?
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
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Pricing
Synthetic Monitoring
$10
Cloud
per month
Real User Monitoring
$10
Cloud
per month
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14.95 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SolarWinds Pingdom?
SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:
- Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
- Page speed performance monitoring and page rankings
- Synthetic transaction monitoring from the simplest to the most complex transactions
- Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance
SolarWinds Pingdom Features
- Supported: Uptime Monitoring
- Supported: Synthetic Transaction Checks
- Supported: Page Speed Tests
- Supported: Real User Monitoring (RUM)
- Supported: No-Code Transaction Recorder
- Supported: Dashboards & Reporting
- Supported: Over 100 Probes Worldwide
- Supported: Developer-Friendly API
- Supported: Alerts & Notifications
SolarWinds Pingdom Screenshots
SolarWinds Pingdom Video
Pingdom Guided Tour
SolarWinds Pingdom Integrations
SolarWinds Pingdom Competitors
SolarWinds Pingdom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
SolarWinds Pingdom Downloadables
Frequently Asked Questions
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
SolarWinds Pingdom starts at $14.95.
Reviewers rate Usability highest, with a score of 10.
The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With Pingdom's notifications via Mobile, Email, and Slack Integration, users can quickly resolve any downtime issues and avoid potential revenue loss. The tool is widely used by multiple departments within organizations for front-line monitoring of core public-facing services, allowing them to be proactive and react as soon as they receive a notification of downtime, preventing further issues. Additionally, Pingdom is used for uptime monitoring and verification of responses from specific endpoints, which assists in diagnosing issues. Its ability to support different monitoring types makes it a preferred choice for many users.
Furthermore, Pingdom serves as an uptime monitor for cloud applications, providing direct notifications and general uptime statistics. Users rely on Pingdom to monitor URL/endpoints and website uptime, ensuring optimal performance. It also helps in managing preventive failures and troubleshooting during scheduled maintenances. Additionally, Pingdom allows for the addition of notification-only users, facilitating collaboration with other teams. As a service provider, Pingdom is a primary tool for monitoring uptime for clients. Users appreciate its simplicity and ease of setup and maintenance. Integration with OpsGenie allows for quick resolution of alerts and efficient management of downtime. Overall, Pingdom is a helpful tool for monitoring and testing websites, analyzing page speed, overall performance, compliance with SLAs, and providing reliable customer service.
Users have made several recommendations based on their experiences with Pingdom. The most common recommendations are as follows:
- Users recommend allowing ICMP traffic and configuring the alerting system properly to avoid excessive alerts in Pingdom.
- They also suggest using Google Chrome Developer Tools to gain a better understanding of visitor experience with different network speeds.
- Additionally, users highly recommend considering the free plan offered by Pingdom for basic uptime checking.
Overall, these recommendations highlight the technical reliability of Pingdom as a monitoring platform and provide suggestions on optimizing website performance and monitoring experience.
Attribute Ratings
Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
December 01, 2022
Pingdom: From Royalty to SolarWind Level Performance
We use Pingdom to solve a few problems from uptime monitoring to verification of responses from specific endpoints. As well, we have used it to ensure that our partner's services are up and present as well. This helps us when we are trying to diagnose issues. Their ability to support different monitoring types helped us choose the product.
- UI
- Dashboard Information Summary
- Notifications
- API Access
- Breakout of service options.
December 01, 2022
Well suited product meeting the expectations
Its our last frontier of monitoring. When things go bad we depend on using it for monitoring our public endpoints and to understand if something bad really happened. We have internal monitoring, but Pingdom has proven itself to be our fallback, and main public endpoint monitoring. We have integrated it with our Status pages, our on-call and it is one stop solution for our needs on the edge of our platform.
- Multi endpoint monitoring
- Latency monitoring
- Tagging of alerts
- Customized payload alerts for statuses different than 200
- Grouping of alerts
- Organisation support
November 29, 2022
Reliable All-in-One Website Monitoring Tool
We at Hevo use Pingdom primarily for URL/endpoints and website uptime monitoring and alert tool. Also, each product team can set up monitoring of their internet-facing product on Pingdom.
- URL/endpoints and website monitoring from different parts of the world
- Uptime reporting
- DNS uptime and alerting
- Website speed test
- Dashboard is a bit slow
- The test reports download for a specific date range should be allowed
November 29, 2022
Nice tool required to run a business smoothly
We use Pingdom to analyse and optimize our website's uptime and response time. Pingdom helps us in managing preventive failures.
- Website up time
- Website response time
- Status Page
- No Mobile App
- Wordpress plugin lacks features
November 29, 2022
Versatile
We were using Pingdom to check the availability of our client's sites. Also we had a monitoring site in each of our web fleets, and we were using checks with each of those monitoring sites to detect when a fleet was down. We set alerts to be notified when sites were not accessible. It also helped us to provide our clients a visibility of theirs sites response using public status pages. It also helped to determine if we were under our SLA because Pingdom provided us how long a site was down. That way we could build the reports we sent to clients.
- providing uptime stats
- notifying us when sites were down
- public status page (clients did love that)
- Nothing at the top of my head right now. Our usage was very basic I guess, and we didn't have any issues using the available features.
November 22, 2022
Experience with Pingdom
Pingdom is our main external monitoring tool, for our applications and systems healthness. It provide the availability KPI's for our customers and help us to improve response time. Also used for troubleshooting on failures and schedule maintences and donwtimes. Pingdom allows to add notification only users, and it is great for sharing acknowledge with other teams in our company.
- Multi global monitoring edges
- Page speed and performance reports
- Tags to customize uptime dashboard
- Transactions monitoring
- Real user monitoring
- Public status page
- Edit check
- Transaction monitoring
- Performance report
November 22, 2022
Pingdom gave us a great insight into our website outages
We were suffering from website outages, so deployed Pingdom to alert us as to the frequency and times this was happening.
It was a bit of an eye-opener, as it turns out our website was going down a lot more often than we were aware. By comparing the Pingdom alerts to our firewall and webserver logs, we were able to track down the cause of our issue.
It was a bit of an eye-opener, as it turns out our website was going down a lot more often than we were aware. By comparing the Pingdom alerts to our firewall and webserver logs, we were able to track down the cause of our issue.
- Instant alerts
- Weekly reports
- Alerts when device is back online
- Testing of individual webpages
- Handling other types of webpage e.g. a *.esp page
- Ability to add users directly, rather than via my.solarwinds.cloud
- Sending of additional details when a device is down e.g. a screenshot of the webpage error
November 14, 2022
Pingdom - Great Value and does just what you need
We bought Pingdom initially just to do quick and easy monitoring of our Customer facing web hosting to make sure all sites were up and responding, and would have been happy with just that functionality for the price paid. Afterwards we set up synthetic checks to log into these environments and validate basic functionality. Next, with some relatively minor code changes to our hosting, we started gathering Real User Experience data showing actual stats of page load times, user location and experiences. The only drawback we've found is that it's only capturing the initial page load - if you then do searches within that page you'll need some other way of capturing those stats.<br><br>That aside, we are very satisfied Customers and I'd be more than happy to recommend this
- Ease of use
- Value for money
- Reporting
- Inability to capture Real User Monitoring stats for searches within a page
January 25, 2022
Great product with good features at a reasonable price
We use SolarWinds Pingdom to monitor our production environments in real-time to detect and log any downtime that may occur, we also use the integration with OpsGenie to page our team should a downtime event go over a threshold we have specified. Thanks to SolarWinds Pingdom we are able to react much faster to downtime incidents and typically resolve these problems before our customers have noticed there may be a problem.
- Monitoring of resources, in particular configuring a specific endpoint
- Reasonably priced
- Easy to use interface
- Support is lackluster and can be slow to respond.
- Some features of their API are broken and still have not been fixed (Updating maintenance windows).
January 19, 2022
Happy with Pingdom + PagerDuty for uptime monitoring
We needed a service that would monitor our sites' uptime and alert us if any of our web services go down. We have a main web application that supports thousands of customers, and about 30 smaller applications that support single high-value customers. This means we need at least 30 checks (really more like 40 because there are a number of different endpoints to check within our main application) so we wanted something that could be configured programmatically so that we don't have to maintain all of these checks by hand.
- Alerting, particularly the integration with PagerDuty.
- Reporting: the ability to go back and view the history of each status check (including details about every failure) as well as graphs and reports over a longer time period.
- Weekly uptime report emails are very convenient.
- Programmatic configuration is possible with a third-party Terraform plugin.
- The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
January 18, 2022
Pingdom does what it says on the box, and no more or less!
We host a set of servers that we use for demonstration purposes, and to support ongoing commitment to open source communities by ensuring that they experience great uptime with our servers and services. Knowing that a server is down quickly is key to maintaining uptime. On the flip side, we need a solution that isn't burdensome or requires lots of agents or other integration in a broad set of target servers and services for monitoring. We find that Pingdom is right-sized for us. Not too complex, but sophisticated enough for the vast majority of our use cases. Pricing is right.
- Easy monitoring of GET based services.
- Simple to set up.
- Nice notifications to email and text messaging.
- Can also do POST, HEAD and other http verbs.
- Configuring a POST with various types of Auth requires a bit more clicking about than is needed, some of the UI is a bit dated.
- Moving beyond simple checks to multi-step checks (i.e Log in to the site, clicking profile, check images on the profile page) means a big jump in the price tag.
- Be nice to integrate with more different systems for receiving notifications, it's pretty much just email and SMS.
January 18, 2022
Pingdom - the online tornado siren!
Pingdom is the market leader in web monitoring tools. We use its monitoring for all of our clients. They are reliable and should be proud of [their] dependability. Pingdom somewhat serves as a tornado siren. we need the service the most when our client sites are in trouble. It's nice to never have to worry Pingdom.
- Uptime monitoring
- Transaction tests
- Web speed tests
- Documentation
- Web recorder app
January 18, 2022
Pingdom is an essential
We use Pingdom to monitor the uptime of several different pages on our website, as well as other web pages that support our website. Pingdom has also helped us monitor page load times and has helped us address downtime issues instantly. We use Pingdom within our team, so if a page is down or failing to load, there is typically someone ready to address the issue within minutes.
- Allows alerts to be sent via SMS
- Allows alerts to be sent to large groups of users
- Reports downtime instantly
- Pingdom counts paused checks as part of your available uptime checks. If you have 10 checks available in the Starter plan with 9 active and 1 paused, you will either need to upgrade to create more or delete the paused check.
- (This would be a nice enhancement) When you run out of Pingdom email/SMS alerts for the month, you need to log in to see if any uptime checks are down or have been down in the last day. When you are out of alerts, it would be nice if Pingdom sent an email report at the end of each day to the Owner user of any downtime reported for that day.
January 18, 2022
Pingdom is a must have
We use Pingdom to monitor our websites and services. It has been very useful and informative when things go wrong. The messages and emails are reliable when one of our services goes down. I highly recommend Pingdom as they seem to be the industry standard in services and uptime monitoring.
- Notifications
- Support
- Cost
- Maybe new features
- Make it easy to build a status page
- expand to server monitoring
December 23, 2020
Always Know What's Up, Down, Fast, or Slow with Pingdom--24/7/365
SolarWinds Pingdom is our go-to up/down and response time monitoring solution for all of our external sites, apps, and services. It gives us real-time trusted intelligence as to the status, speed, and overall service level of each monitored endpoint.
- Uptime monitoring
- Response time measurements
- Page speed analysis
- Complex multi-step transaction checking
- User management
- Bulk editing
- False positives due to down ISPs
December 09, 2020
Very reliable tool, very easy to use
As a services provider, [SolarWinds] Pingdom is our primary tool to monitor uptime for our clients.
- Uptime monitoring, easy to setup, geographic redundancy and checking, easy to integrate
- Transaction monitoring, easy to setup, geographic redundancy and checking, easy to integrate
- Pricing on transaction checks and users is a bit old in style and not flexible enough.
December 09, 2020
Very Helpful Tool for Monitoring and Improving Website Performance
Pingdom is a helpful tool that allows us to monitor websites we develop and run a variety of tests, identify trends, to ensure optimal performance. We especially love the page speed analysis tool which is helpful to benchmark our clients' websites' with performance grades and identity ways to improve page speed and overall performance.
- Page speed monitoring and performance grading
- Identifying performance issues and bottlenecks
- Providing insights into how to improve website performance
- Website uptime monitoring and alerts
- The feature set is not as rich as it could be
- While a great tool, its a bit pricey for what you get
- Reports should be more customizable
To maintain the health of websites, it is essential to continuously monitor them. If you work with clients and they have a transactional site, like BigCommerce or Shopify, you want to know when it does down immediately. The tool also provides feedback to check the website speed, and dig deep with results that are actionable.
- Website Uptime
- Website Speed
- Details
- More colors in their interface :)
- Maybe a white-label option for consultants
July 14, 2020
Great product
It is being used by our datacenter and cloud team, to monitor our home pages from different countries. We also have ping monitors against our ISPs gateway and DNS monitor.
- Monitoring DNS and html.
- Alarms.
- Troubleshooting.
- Would like the ability to add custom monitors and satellites.
April 27, 2020
Avoid losing thousands in lost revenue and customers because of downtime. Pingdom is a must have.
Score 10 out of 10
Vetted Review
Verified User
I oversee and manage a lot of clients' performance marketing channels. I work with hundreds of affiliates, run an internal team, and consult on marketing for clients. This usually leads to multiple iterations of funnels and pages for the client and my own internal products. With so many sites being live with millions of dollars of ad spend running through them, it's extremely dire that we know all of the sites are up and operational. A site going down that we don't know about could results in a major loss of revenue, customers, and can cause traffic suppliers to ban us from their program. Having Pindgom monitoring all of these sites and notifying us via Mobile, Email, and Slack Integration has been the very key to resolving any downtime issues that are inevitable to happen. This has resulted in us avoiding any of the above situations or lost revenue.
- Monitoring as many websites as we can throw at it.
- Customer Service has been extremely great with quick responses and resolution.
- The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
- I think the UX could be improved some to make navigation a little easier.
- More intuitive and granular reporting.
It is our internal alert system for server uptime/downtime alerts within our IT and Engineering departments. Primarily it acts as a notification system to alert our IT that something is amiss and also the sales and support staff so that they can update customers accordingly. Secondarily, there are situational integrations that we have set up to act as alerts for the network connection for certain servers to alert a specific use-case
group of users for testing purposes as well.
- Customizable alerting: Allows text and email alerts that can be set up to run as many times as you wish and as frequently as you wish so that you can scale down or up accordingly to your use-case.
- Integrations: We have integrated third-party applications such as Tibco products and Slack to bring alerting into our messaging system (Slack) and do alerting off of specific report run-times (Tibco products)
- Communication: It offers groups of users that can be selected to alert based on a time interval so that we can alert teams based on the severity of the issue.
- An easy way to update a mass group of alerts instead of one-by-one edits
- Our less IT-oriented teams sometimes have a hard time understanding what the alerts mean, but that is a user education issue we should probably address ourselves to better explain purposes of alerts.
Pingdom is being used by the whole organization to monitor uptime. Before Pingdom, we had to find out when a client site was down by going to the site or if a client contacted us about it. This tool allows us to be much more proactive and react as soon as we get a notification that there is downtime.
- Lots of great functionalities that you can customize to create notifications and the reports you want
- Easy to understand reports
- Easy to work with the tool - didn't have to learn anything, it is self-explanatory
- There is nothing I don't like about Pingdom. It does exactly what I expect and need it to do but nothing more. It has a narrow purpose but it is an extremely useful tool.
February 01, 2018
Makes sure your sites are up as they should be!
Our service providers use Pingdom to monitor website availability and up times and the impact various 3rd parties that aid our website operation have one this. For example, we were recently able to see that one of our CDN accelerators were causing down times on one of our websites and we could take the reports out of Pingdom to prove this.
- User-friendly Screens
- Flexible reports
- Tracks website up time
- Additional reports
- Historical view/ reports of up to 6 years
- Weekly/Monthly report from Pingdom to users and clients alike showing up times etc